Key Traits HR Professionals Need: Lessons From My Forbes Feature

EXPERT OPINION BY DONNEBRA MCCLENDON

Recently, I had the privilege of contributing to a Forbes article titled 20 Key Traits for Hiring HR Professionals, where I shared one of the most important lessons I’ve learned throughout my career: the power of authenticity. As someone deeply invested in creating inclusive, high-performing workplaces, being part of this conversation is a reflection of my passion for fostering meaningful change in organizations. 

The Importance of Authenticity in HR: 

When it comes to hiring, many factors come into play—qualifications, experience, and technical expertise. But one trait stands out for me: authenticity. As I mentioned in the article: 

"My best hires have always been the candidates who showed up authentically. Interviewing is a skill, and like all skills, it can be learned and even mastered, but authenticity cannot be taught. I have found that the self-awareness that often comes with authenticity helps to ensure continuous learning and growth." 

Authenticity is not just about being genuine; it’s about self-awareness, vulnerability, and a willingness to show up as your true self. In HR, where relationships are at the core of every decision, authenticity becomes a superpower. 

Other Traits That Make HR Professionals Stand Out: 

While authenticity is a cornerstone, the Forbes article highlights other traits that are equally important for HR professionals. Here are a few that resonated with me: 

1. Empathy: The ability to understand and share the feelings of others is vital in fostering inclusive workplaces. 

2. Adaptability: With the workplace constantly evolving, HR professionals must navigate change with resilience and creativity. 

3. Strategic Thinking: HR isn’t just about policies; it’s about aligning people strategies with business goals. 

4. Strong Communication Skills: Whether mediating conflicts or rolling out new initiatives, communication is key. 

Why These Traits Matter Now More Than Ever: 

As organizations prioritize inclusion and belonging, HR professionals must embody these traits to build environments where everyone can thrive. Authenticity, in particular, sets the tone for trust and transparency, which are the foundation of strong organizational cultures. 

How to Spot Authenticity in the Hiring Process: 

Hiring for authenticity requires a different lens. Here are a few strategies I recommend: 

• Ask open-ended questions that encourage candidates to share their personal values and experiences. 

• Pay attention to how they reflect on past challenges—authentic candidates often show a balance of humility and growth. 

• Look for signs of self-awareness, such as the ability to identify areas for improvement or moments of learning. 

Conclusion: 

As I reflect on my journey and the lessons I’ve learned, one thing remains clear: authenticity is a game-changer. It’s not something that can be taught, but it is something that can be nurtured and celebrated. Whether you’re an HR professional or a leader building a team, hiring for authenticity will create ripple effects throughout your organization, fostering growth, trust, and transformation.